Free as a bird - User Journeys

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#UserJoureny #UsersPains

Talk about user journeys and offer takeaways on how to guide your user trough the app

Complexity: Easy
Expected duration:2 Hours

When users interact with an app, they follow unique, yet intentional journeys based on their needs and preferences.

Some will follow the direct route, while others making loops and taking detours based on curiosity or discovery.


Let’s talk about keyboard shortcuts, they significantly boost productivity during user’s journey, creating fast and efficient workflow.
🎁 benefit >> user’s goal achieved with less effort.

Takeaways on guiding users through your app:

What: ensure that every journey is tailored to solve a real problem
How: map out different user personas and their specific goals
🎁 >> users feel the app is designed to meet their needs

What: simplify navigation
How: provide paths with minimal steps
🎁 >> keep the user engaged and reduce frustration

What: leverage data to personalize experiences for different users
How: use shared information from previous steps (sign up, searched values, usage history)
🎁 >> making users feel that they and their time are truly appreciated

What: keep users on track
How: give each journey a clear, compelling call to action that directs the user to the next step
🎁 >> a focused user is more likely to complete the desired action, improving conversion rates

Specific examples that known products demonstrate:
hashtag

#Google’s search simplifies the user journey with its distraction-free blank search bar

#Spotify leverages data and creates personalized playlists based on user’s listening habits.

#Duolingo’s clear calls-to-action like “Complete today’s lesson” keeping users on track in their language-learning journey.